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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Athena Whiteman

September 25, 2024

5  out of  5
rating by Athena Whiteman
"I have been with State Farm for a long time now ,Amanda & Cameron always helpful, so sweet and funny . They can make your day ☺️ I stay with this location cause of these two 🫶🏽. Thank you for always touching bases with me and helping me by answering my questions."
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David n

September 4, 2024

5  out of  5
rating by David n
"I just had a fantastic time at my coverage review. We were able to make sure my auto and home coverage met my needs. I felt cared for and respected and would highly recommend Kerry!"
We responded:
"Thank you so much, David, for your kind review and your continued business! I really appreciate you choosing to do business with us and enjoy so much working with you. "
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Hal Jones

August 22, 2024

5  out of  5
rating by Hal Jones
"Very knowledgeable people at this agency. Doreen has always been very efficient and attentive to our needs."
We responded:
"Thank you so much, Hal, for your kind words and support of our State Farm agency and my team. We are so grateful for your time in completing the review and your continued business! "
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Josh

August 19, 2024

1  out of  5
rating by Josh
"After multiple issues, lack of customer service/responsiveness, and finally having the ball dropped on a claim that had involved $1,000s+ in damaged property that is now just a loss, we will no longer be working with Kerry Smith, or State Farm in general. I'm glad others have had better experiences, unfortunately though that does lead me to believe there was prejudice/discrimination involved in why we personally had so many issues. I'm sure this post will get a reply, but I highly doubt the claim will get handled as a result. Feel free to prove me wrong State Farm, if you truly are like a good neighbor, you'll be there, wearing khakis. Thanks for reading."
We responded:
"I am so sorry, Josh, that you have not had a good experience with us. We strive to give each customer our best and treat each customer with respect and fairness. I'm sorry that, in your time with us, you've not felt that we have done this. I would love an opportunity to work with you on this claim personally to see if make this right so we can resolve this issue. I will reach out to today to you today help and I would love to hear from you as well. "
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Nick Oliver

August 19, 2024

5  out of  5
rating by Nick Oliver
"Kerry has been my agent for 8 years and she has always been great! She always ensures I have exactly the coverage I need and nothing I do not!"
We responded:
"Thank you so much, Nick, for your kind words! I really have enjoyed working with you and appreciate you choosing to do business with me! Thank you so much for taking time to share your experience with me and with my agency. "
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Kalyn Rhodes

August 14, 2024

5  out of  5
rating by Kalyn Rhodes
"Kerry is super kind and knowledgeable! She helped me to get the best rate possible and feel great about my coverage."
We responded:
"Awwww...thank you so much, Kalyn, for your sweet review! It is such a pleasure to do business with you! We are grateful here to have you chosen to do business with us! "
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Ashleigh Emerson

August 7, 2024

5  out of  5
rating by Ashleigh Emerson
"I just have to give a shoutout to Amanda because she is seriously amazing! Every single time I reach out to her, she's so helpful and not like those pushy salespeople; instead, she genuinely wants to assist and make sure I'm satisfied. It's so refreshing to work with someone who actually cares about helping customers. What really impresses me is how Amanda can take complicated stuff and break it down into simple terms. She's patient and makes sure I get it without feeling confused. I really appreciate her dedication and effort in making things easier for me. If you ever need help, I highly recommend reaching out to Amanda. She's a total pro, knows her stuff, and always puts the customers first. Seriously, she's the best! Give her a round of applause for going above and beyond!"
We responded:
"Thank you so much, Ashleigh, for taking time to share with us your experience in working with State Farm agent and, specifically, my team member, Amanda Smith. I really enjoy with Amanda too because she is so willing to go the extra mile to help me, my team and customers. We appreciate your business and appreciate, again, your time and willingness to share how much you have enjoyed working with Amanda. "
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Shark

July 31, 2024

5  out of  5
rating by Shark
"Kerry was very professional and knowledgeable and was able to help me get the most for my money."
We responded:
"Thank you so much for the kind review! It is such a pleasure to work with you! "
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Kevin Parr

January 16, 2024

5  out of  5
rating by Kevin Parr
"Kerry helped me learn of discounts on my insurance that I didn’t realize I was eligible for and adjusted my policy to better suit my situation. I ended up with a better policy at a lower price. 10/10! Would recommend"
We responded:
"Awww...Kevin! Thank you so much for your review!! I have loved helping you here with your insurance needs. We appreciate you so much taking time to give us a positive review! "
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Kelli Hawkins

November 30, 2023

5  out of  5
rating by Kelli Hawkins
"Stellar service from everyone in this office. They have helped me so much since moving here from out of town. Would recommend again and again!!"
We responded:
"Thank you so much, Kelli, for taking time to share your experience with us and our State Farm crew through your review! We are so fortunate to have you as a client! Thank you again for your sweet post."
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Industrial Scales & Systems

November 22, 2023

5  out of  5
rating by Industrial Scales & Systems
"Kerry Smith is a fantastic agent that always takes care of her customers. My experience with her, be it for claims or just keeping up to date with my coverages has been exemplary. I highly recommend Kerry Smith State Farm for all your insurance needs."
We responded:
"Thank you so much for the awesome review of me and my State Farm agency! I really appreciate you choosing to do business with me. You are a pleasure to work with! Thank you again! "
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Cortney Hewitt

October 26, 2023

5  out of  5
rating by Cortney Hewitt
"Great personal service! Kerry and her team will stay in touch and reach out. Looking for an insurance company that cares for you, Kerry Smith and her team are perfect."
We responded:
"Thank you so much, Cortney, for your review of our State Farm agency and my team! We appreciate you sharing your experience. You are a joy and a pleasure to work with! "
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Mitchell Peters

October 23, 2023

5  out of  5
rating by Mitchell Peters
"Kerry is both highly informative and professional. I highly recommend her to those seeking an insurance agent."
We responded:
"Thank you so much, Mitchell, for taking time to this sweet review! We are so fortunate to have you as our State Farm client! "
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Lisa Gladden

October 5, 2023

5  out of  5
rating by Lisa Gladden
"Kerry is the best agent anyone could hope to have. She keeps you protected while understanding tight budgets. She will work hard for you and treat you like family. I've placed my trust in her for nearly 20 years and I can't say enough good things about that experience! Lisa Galdden"
We responded:
"Thank you so much, Lisa, for your review! It is a pleasure helping you with your insurance needs and being there for you. I am truly blessed to have you as a client and friend! "
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David

October 4, 2023

5  out of  5
rating by David
"Great Service!"
We responded:
"Thank you so much, David, for your review! We are so glad that to help you with your insurance needs and provide the service that you deserve. Thank you for taking the time to send us such a sweet review! "
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Cortney McMahon

August 24, 2023

5  out of  5
rating by Cortney McMahon
"Kerry and her team are the most down-to-earth, empathetic, and helpful team of insurance professionals I have ever had the pleasure of communicating with. I have been with them for 6 years and counting!"
We responded:
"Thank you so much, Cortney, for your sweet review! We are so grateful you took the time to post the review and we are so grateful you have chosen us to take care of your insurance needs! "
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Stephanie Penpek

July 12, 2023

5  out of  5
rating by Stephanie Penpek
"I’ve had coverage with Kerry for almost 3 years now and it has always been a pleasant experience. They have always made recommendations that bettered my situation while being cost effective and are responsive and considerate. I will always pick up the phone for anyone in this office!"
We responded:
"Thank you so much, Stephanie, for your wonderful review! It is such a privilege doing business with you! Thank you again for taking time to share your experience. "
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Bradley Mofsky

July 7, 2023

5  out of  5
rating by Bradley Mofsky
"Friendly professional and very helpful in assisting customers"
We responded:
"Awww...thank you so much, Bradley, for your review! It is a pleasure doing business with you! We appreciate you taking the time to review us! "
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Mitchell Bauer

June 20, 2023

5  out of  5
rating by Mitchell Bauer
"Kerry and her entire staff are a delight to deal with. They made moving coverage from GA to TN and all that comes with it easy. Shortly after moving, my car was broken into, and they walked me through the process, which made me feel like I had an ally during a difficult time. It is rare to have someone sort through your confusion and present coverage and ideas in a way that makes sense and gives you a feeling of security. I could not recommend them more highly."
We responded:
"Awww...thank you so much, Mitchell, for your kind review and for taking time to share your experience. I am so sorry that you had your recent claim, but I am grateful that we have been able to help you through the process. Thank you for choosing to do business with us! "
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Loni Force

December 2, 2022

5  out of  5
rating by Loni Force
"Amanda was amazing very friendly and helpful...they got me a cheaper rate with more coverage...extremely satisfied"
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benjoman 1979

November 22, 2022

5  out of  5
rating by benjoman 1979
"When I got my new insurance quote I was in sticker shock to say the least.. Luckily Amanda came to my rescue and helped saved the day and my sanity..I was quoted almost half what my current insurance was charging. This was a hard decision as I have been with same company over 9 years but Amanda made it a smooth transition.. Great team to work with.. Keep it up"
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Sandy Trail

October 12, 2022

5  out of  5
rating by Sandy Trail
"Cameron is an excellent agent. He always answers our questions and gives the us all options. Very knowledgeable. All the staff are very friendly and helpful. Would definitely recommend Kerry Smith State Farm."
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Stephen Blevins

October 8, 2022

5  out of  5
rating by Stephen Blevins
"As a result of a storm, red oak tree ended up through my roof so i called my agent and they took care of everything, im so happy with the response i got, highly recommend state farm to every home owner."
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Cindy Knotek

March 5, 2022

5  out of  5
rating by Cindy Knotek
"Best team ever!!!! Not only knowledgeable but super friendly and caring! They always know what to say to make your day!!!"
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Al Jansen

February 16, 2021

5  out of  5
rating by Al Jansen
"Kerry has been my parents agent since the 90s. Her personalized service is A one."
We responded:
"Thank you so much, Al, for your review. I really appreciate do!"